Virtual Assistant vs. Employee: The True Cost Comparison (Spoiler: It's Not What You Think)
- Rayla Elkey
- Sep 16
- 5 min read
Think)Virtual Assistant vs. Employee: The True Cost Comparison (Spoiler: It's Not What You
"I could hire a full-time employee for what I'm paying my VA." If you've ever had this thought, you're about to discover why this comparison is like comparing apples to... well, space rockets.
When business owners start evaluating their support options, they often make a critical error: they compare hourly rates in isolation. But the true cost of team members goes far beyond the number on their paycheck.
Let's break down what hiring an employee actually costs versus working with a virtual assistant—and why the math might surprise you.
The Employee Iceberg: What Lurks Below the Salary Line
That $40,000 salary isn't really $40,000. Not even close.
The Obvious Costs (That People Still Underestimate)
Payroll Taxes and Benefits
Social Security: 6.2% of wages
Medicare: 1.45% of wages
Federal unemployment: 0.6% of wages
State unemployment: varies by state (average 2.5%)
Workers' compensation insurance: 1-5% of wages
Health insurance: $6,000-$15,000 annually per employee
Retirement contributions: 3-6% if you offer matching
Just the mandatory and expected benefits add 25-40% to that base salary.
Equipment and Workspace
Computer/laptop: $800-$2,500
Software licenses: $100-$500 monthly
Office space: $150-$500 per month per employee
Desk, chair, supplies: $500-$1,500 setup cost
Phone/communication tools: $50-$100 monthly
The Hidden Costs (Where the Real Money Goes)
Recruitment and Onboarding
Job posting fees: $200-$500
Time spent reviewing resumes: 10-20 hours at your hourly rate
Interview time: 5-10 hours at your hourly rate
Background checks and testing: $100-$500
Training time: 40-80 hours (theirs and yours)
Reduced productivity during learning curve: 2-6 months
Real talk: If your time is worth $100/hour, just the hiring process costs you $2,000-$3,500 before they even start.
Management and Administration
HR tasks: payroll processing, compliance, documentation
Performance management: reviews, goal setting, coaching
Conflict resolution and team dynamics
Legal compliance (breaks, overtime, documentation)
Termination procedures when things don't work out
The Opportunity Cost Factor
Time spent on employee management instead of business growth
Reduced flexibility to pivot or scale team up/down
Commitment to keep paying regardless of workload fluctuations
The Real Cost Breakdown: Employee Edition
Let's look at a concrete example:
$40,000/year administrative employee:
Base salary: $40,000
Payroll taxes and benefits: $14,000 (35%)
Equipment and setup: $2,000 first year
Office space: $3,600 annually
Management time: 4 hours/month × $100/hour × 12 = $4,800
Recruitment and onboarding: $3,000 (amortized over 2 years = $1,500/year)
True annual cost: $65,900 True hourly cost: $31.68 (based on 2,080 work hours)
But wait—there's more.
What you don't get for that $31.68/hour:
Work during your employee's sick days, vacation time, or personal emergencies
Flexibility to scale hours up or down based on business needs
Specialized expertise across multiple business functions
Work outside standard business hours
Coverage when they quit, and you start the hiring process over
The VA Value Proposition: What You're Really Buying
When you hire a virtual assistant, you're not just buying time—you're buying a complete business solution.
What's Included in Your VA Investment
Specialized Expertise
VAs often specialize in specific skill sets (social media, admin, marketing)
They bring experience from working with multiple businesses
They stay current with tools and best practices in their area
No training curve—they hit the ground running
Built-in Redundancy
VA teams like D9TO5 provide backup coverage
Systems and processes are documented and transferable
No single point of failure if someone gets sick or leaves
Scalable Support
Increase hours during busy periods
Decrease hours during slow periods
Add specialized support for projects without long-term commitment
Access to team members with different skill sets
Technology and Tools
VAs provide their own equipment
They have professional-grade internet and backup systems
Access to premium software and tools through their team
No IT support or troubleshooting needed from you
The True VA Cost Analysis
D9TO5 VA at $33/hour for 20 hours/month:
Monthly cost: $660
Annual cost: $7,920
What you get: Professional, specialized support with built-in systems and backup
What this buys you that an employee doesn't:
Immediate start (no hiring process)
No benefits, taxes, or equipment costs
Flexibility to adjust hours monthly
Access to specialized skills across the team
Professional development handled by the team
Backup coverage included
When Each Option Makes Sense
Choose an Employee When:
You need someone on-site regularly
The role requires deep, company-specific knowledge
You have consistent, full-time work (40+ hours/week)
You want to build a long-term company culture and team
The position involves sensitive financial or legal responsibilities
Choose a VA When:
You need flexible, scalable support
Tasks can be done remotely
You want specialized expertise without training costs
You prefer to focus on business growth over people management
Your workload fluctuates seasonally or project-based
The Flexibility Factor: Why This Changes Everything
Here's where the VA model really shines: adaptability.
With an employee:
Slow month? You still pay full salary
Busy period? You're stuck with their capacity or expensive overtime
Need different skills? You hire another person or pay for training
Employee quits? You're back to square one with recruitment
With a VA:
Slow month? Scale back hours without awkward conversations
Busy period? Add hours or bring in additional specialized team members
Need different skills? Access different expertise within the same team
VA unavailable? Built-in backup and systems continuity
The Hidden ROI of VA Partnerships
Beyond the direct cost savings, VAs often provide returns that employees can't:
Faster Implementation
No learning curve means immediate productivity
Best practices from other businesses applied to yours
Professional tools and systems already in place
Reduced Management Overhead
Less HR administration and compliance concerns
Professional development handled by the team
Clear service agreements instead of complex employment relationships
Strategic Focus
More of your time available for high-level business activities
Less time spent on people management and administrative tasks
Faster response to market opportunities
Real-World Comparison: The Numbers Don't Lie
Case Study: Marketing Support
Employee Option:
$45,000 salary + 35% benefits = $60,750 annually
Plus equipment, space, management time = $70,000+ total cost
Fixed capacity regardless of business needs
3-month ramp-up period
VA Option:
15 hours/week at $33/hour = $25,740 annually
Immediate start with specialized expertise
Scalable up or down based on business cycles
Built-in backup and knowledge transfer
The difference: $44,260 annually, plus significantly more flexibility.
Making the Right Choice for Your Business
The decision isn't just about cost—it's about what kind of business you want to build and how you want to spend your time.
Questions to ask yourself:
Do I want to be in the people management business?
How predictable is my workload?
What's my tolerance for hiring, training, and potential turnover?
How important is flexibility vs. consistency?
Where do I add the most value to my business?
The Bottom Line: It's Not Just About Money
Yes, VAs often cost less than employees when you account for all the hidden expenses. But the real value isn't just financial—it's strategic.
VAs allow you to access professional expertise without the overhead of employment. They let you scale your support up and down based on business needs. Most importantly, they free you to focus on what only you can do in your business.
Ready to Explore Your Options?
Whether you ultimately choose to hire an employee or work with a virtual assistant, the key is making an informed decision based on complete cost information.
Schedule a consultation to discuss your specific needs and get a customized comparison of what different support options would actually cost your business.
P.S. Want to dive deeper into building your support strategy? Download our free guide "Before You Burnout Again" for more insights on creating sustainable business growth through strategic delegation.




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