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Virtual Assistant vs. Employee: The True Cost Comparison (Spoiler: It's Not What You Think)

  • Writer: Rayla Elkey
    Rayla Elkey
  • Sep 16
  • 5 min read

Think)Virtual Assistant vs. Employee: The True Cost Comparison (Spoiler: It's Not What You


"I could hire a full-time employee for what I'm paying my VA." If you've ever had this thought, you're about to discover why this comparison is like comparing apples to... well, space rockets.


When business owners start evaluating their support options, they often make a critical error: they compare hourly rates in isolation. But the true cost of team members goes far beyond the number on their paycheck.


Let's break down what hiring an employee actually costs versus working with a virtual assistant—and why the math might surprise you.


The Employee Iceberg: What Lurks Below the Salary Line


That $40,000 salary isn't really $40,000. Not even close.


The Obvious Costs (That People Still Underestimate)


Payroll Taxes and Benefits

  • Social Security: 6.2% of wages

  • Medicare: 1.45% of wages

  • Federal unemployment: 0.6% of wages

  • State unemployment: varies by state (average 2.5%)

  • Workers' compensation insurance: 1-5% of wages

  • Health insurance: $6,000-$15,000 annually per employee

  • Retirement contributions: 3-6% if you offer matching


Just the mandatory and expected benefits add 25-40% to that base salary.


Equipment and Workspace

  • Computer/laptop: $800-$2,500

  • Software licenses: $100-$500 monthly

  • Office space: $150-$500 per month per employee

  • Desk, chair, supplies: $500-$1,500 setup cost

  • Phone/communication tools: $50-$100 monthly


The Hidden Costs (Where the Real Money Goes)


Recruitment and Onboarding

  • Job posting fees: $200-$500

  • Time spent reviewing resumes: 10-20 hours at your hourly rate

  • Interview time: 5-10 hours at your hourly rate

  • Background checks and testing: $100-$500

  • Training time: 40-80 hours (theirs and yours)

  • Reduced productivity during learning curve: 2-6 months


Real talk: If your time is worth $100/hour, just the hiring process costs you $2,000-$3,500 before they even start.


Management and Administration

  • HR tasks: payroll processing, compliance, documentation

  • Performance management: reviews, goal setting, coaching

  • Conflict resolution and team dynamics

  • Legal compliance (breaks, overtime, documentation)

  • Termination procedures when things don't work out


The Opportunity Cost Factor

  • Time spent on employee management instead of business growth

  • Reduced flexibility to pivot or scale team up/down

  • Commitment to keep paying regardless of workload fluctuations


The Real Cost Breakdown: Employee Edition


Let's look at a concrete example:


$40,000/year administrative employee:

  • Base salary: $40,000

  • Payroll taxes and benefits: $14,000 (35%)

  • Equipment and setup: $2,000 first year

  • Office space: $3,600 annually

  • Management time: 4 hours/month × $100/hour × 12 = $4,800

  • Recruitment and onboarding: $3,000 (amortized over 2 years = $1,500/year)


True annual cost: $65,900 True hourly cost: $31.68 (based on 2,080 work hours)

But wait—there's more.


What you don't get for that $31.68/hour:

  • Work during your employee's sick days, vacation time, or personal emergencies

  • Flexibility to scale hours up or down based on business needs

  • Specialized expertise across multiple business functions

  • Work outside standard business hours

  • Coverage when they quit, and you start the hiring process over


The VA Value Proposition: What You're Really Buying


When you hire a virtual assistant, you're not just buying time—you're buying a complete business solution.


What's Included in Your VA Investment


Specialized Expertise

  • VAs often specialize in specific skill sets (social media, admin, marketing)

  • They bring experience from working with multiple businesses

  • They stay current with tools and best practices in their area

  • No training curve—they hit the ground running


Built-in Redundancy

  • VA teams like D9TO5 provide backup coverage

  • Systems and processes are documented and transferable

  • No single point of failure if someone gets sick or leaves


Scalable Support

  • Increase hours during busy periods

  • Decrease hours during slow periods

  • Add specialized support for projects without long-term commitment

  • Access to team members with different skill sets


Technology and Tools

  • VAs provide their own equipment

  • They have professional-grade internet and backup systems

  • Access to premium software and tools through their team

  • No IT support or troubleshooting needed from you


The True VA Cost Analysis


D9TO5 VA at $33/hour for 20 hours/month:

  • Monthly cost: $660

  • Annual cost: $7,920

  • What you get: Professional, specialized support with built-in systems and backup


What this buys you that an employee doesn't:

  • Immediate start (no hiring process)

  • No benefits, taxes, or equipment costs

  • Flexibility to adjust hours monthly

  • Access to specialized skills across the team

  • Professional development handled by the team

  • Backup coverage included


When Each Option Makes Sense


Choose an Employee When:

  • You need someone on-site regularly

  • The role requires deep, company-specific knowledge

  • You have consistent, full-time work (40+ hours/week)

  • You want to build a long-term company culture and team

  • The position involves sensitive financial or legal responsibilities


Choose a VA When:

  • You need flexible, scalable support

  • Tasks can be done remotely

  • You want specialized expertise without training costs

  • You prefer to focus on business growth over people management

  • Your workload fluctuates seasonally or project-based


The Flexibility Factor: Why This Changes Everything


Here's where the VA model really shines: adaptability.


With an employee:

  • Slow month? You still pay full salary

  • Busy period? You're stuck with their capacity or expensive overtime

  • Need different skills? You hire another person or pay for training

  • Employee quits? You're back to square one with recruitment


With a VA:

  • Slow month? Scale back hours without awkward conversations

  • Busy period? Add hours or bring in additional specialized team members

  • Need different skills? Access different expertise within the same team

  • VA unavailable? Built-in backup and systems continuity


The Hidden ROI of VA Partnerships


Beyond the direct cost savings, VAs often provide returns that employees can't:


Faster Implementation

  • No learning curve means immediate productivity

  • Best practices from other businesses applied to yours

  • Professional tools and systems already in place


Reduced Management Overhead

  • Less HR administration and compliance concerns

  • Professional development handled by the team

  • Clear service agreements instead of complex employment relationships


Strategic Focus

  • More of your time available for high-level business activities

  • Less time spent on people management and administrative tasks

  • Faster response to market opportunities


Real-World Comparison: The Numbers Don't Lie


Case Study: Marketing Support


Employee Option:

  • $45,000 salary + 35% benefits = $60,750 annually

  • Plus equipment, space, management time = $70,000+ total cost

  • Fixed capacity regardless of business needs

  • 3-month ramp-up period


VA Option:

  • 15 hours/week at $33/hour = $25,740 annually

  • Immediate start with specialized expertise

  • Scalable up or down based on business cycles

  • Built-in backup and knowledge transfer


The difference: $44,260 annually, plus significantly more flexibility.


Making the Right Choice for Your Business


The decision isn't just about cost—it's about what kind of business you want to build and how you want to spend your time.


Questions to ask yourself:

  1. Do I want to be in the people management business?

  2. How predictable is my workload?

  3. What's my tolerance for hiring, training, and potential turnover?

  4. How important is flexibility vs. consistency?

  5. Where do I add the most value to my business?


The Bottom Line: It's Not Just About Money


Yes, VAs often cost less than employees when you account for all the hidden expenses. But the real value isn't just financial—it's strategic.


VAs allow you to access professional expertise without the overhead of employment. They let you scale your support up and down based on business needs. Most importantly, they free you to focus on what only you can do in your business.


Ready to Explore Your Options?


Whether you ultimately choose to hire an employee or work with a virtual assistant, the key is making an informed decision based on complete cost information.


Schedule a consultation to discuss your specific needs and get a customized comparison of what different support options would actually cost your business.


P.S. Want to dive deeper into building your support strategy? Download our free guide "Before You Burnout Again" for more insights on creating sustainable business growth through strategic delegation.


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